Account deletion

Two kinds of data. Two clear controls.

Private Purrphecy data and the optional Clouder account are separate. Deleting one does not silently claim to delete the other.

Delete a Clouder account

Open Purrphecy and select You.
Open Clouder account, then Delete Clouder account.
Review what will be removed and reauthenticate with your sign-in provider.
Confirm deletion and wait for the server confirmation. If offline, the app will show the request as pending.

This removes active publications and media, follows, connections, reactions, attributable activity, comparisons, sessions, devices, and attributable weekly responses. Anonymous finalized aggregate reports may remain.

Delete private Purrphecy data

Open Purrphecy and select You.
Open Settings, then the private-data deletion option.
Review local and iCloud implications, then confirm.

Private profiles and household records are not Clouder records. If you have both kinds of data, the app offers a clearly labeled combined path, but each deletion must be accurately confirmed.

Cannot access the app?

Request help by email.

Email [email protected] from the address associated with your account. We will ask you to verify account control before processing a deletion request; never send a password or sign-in token.